We will open Les Terrasses du Luberon on the 1st of May for the season 2021.
We will do our best to make your stay with us pleasant and safe.
Here a summary of the precautions we have taken and changes we have made for the period of the pandemic.
Corona cancellation policy: If an arrival/stay due to Corona is not possible we do not charge any cancellation fee. Otherwise the general cancellation conditions apply.
Cleaning and disinfection: We have extended our high cleaning standards. We work strictly according to a checklist. We have stocked up on the appropriate cleaning and disinfection agents. Our employees work with work clothes that are washed every day at 60° degrees. Before your arrival the rooms are thoroughly disinfected.
Check-in: for security reasons we have made this as contactless and digital as possible. Please contact us in case of a different arrival time. On arrival you will receive a printed registration form with your key. Please complete if necessary and hand it to us signed. This is especially important during the pandemic.
Check-out: due to the much higher time needed for cleaning and disinfection of the rooms, we have had to bring this forward to 10:00. For the same reason we have increased the minimum stay to 4 nights.
Check-out is done digitally; the outstanding amount will be charged to your credit card on the day of departure. Unfortunately, we can no longer accept cash payments or cheques.
Please depose the keys and the torch at the box situated in front of our front door, we will disinfect them.
Breakfast: Unfortunately, we we cannot offer our ususal breakfast buffet. Instead we serve your breakfast at the table. We have equipped our breakfast room with an air purifier with HEPA 14 filter.
Rooms: will be cleaned every 2 days with a change of towels. The bed linen will be changed every 4 days.
Guest kitchen: We have added 2 induction hotplates and a convection oven/grill to our guest kitchen. The kitchen should only be used by guests from one room at a time. We ask you to disinfect the used items after use.
Please respect the rules of distance and hygiene.